Our offices will close on Monday 23rd December, at 17:00 and we will reopen Thursday 2nd January 8:30am. All orders placed over the Christmas Period will be processed on our return.
Delivery is free on all orders over £150 to the UK mainland on a 24-hour service. All orders under £150 are subject to a carriage charge. If you are not totally satisfied with your order, any products that have not been personalised or custom printed can be returned within 14 days of delivery.
How Much Is Delivery?
Delivery is free on all orders over £150 (ex VAT) to the UK mainland on a 24 hour service. For orders under £150 we offer a choice of delivery methods. We also offer timed deliveries - Please select the appropriate carriage charge at checkout.
How Long Does Delivery Take?
Orders for stock products placed before 3pm Monday-Friday are despatched the same day (subject to stock levels). We aim to despatch orders for personalised / custom products within 5-7 days. Should you require products for a particular date, please contact our customer service team.
Where Do You Ship To?
We ship worldwide, please select the appropriate delivery location at checkout. We aim to dispatch all stock orders within 3 working days (subject to stock levels), however, please note that due to the additional transit / custom times, international deliveries can take up to 7-10 days from despatch of order.
Can I Track My Shipment?
Yes, you can check the status of your order using the below form or from you online account. Once your order has been despatched you will receive a shipment confirmation email with a tracking link enclosed.
How Do I Return My Order?
To discuss returns, please contact our customer service team via email.
Can I Check The Status of My Return?
Yes - You can check the status of your return using the below form.